Terms of Service
1. Scope of Application These Terms and Conditions apply to all orders placed by consumers and businesses via our online store.
2. Contractual Partner and Conclusion of Contract The purchase contract is concluded with MFA Digital Limited. By placing the products in our online store, we make a binding offer to conclude a contract for these items. The contract is officially concluded when you accept the offer by clicking the final order button at checkout.
3. Non-Medical Product Disclaimer (Important) The products and information provided on this website are for general everyday comfort, fitness, and support purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Our compression socks are designed to provide physical support for tired, heavy, and puffy legs. Always seek the advice of your physician or a qualified healthcare provider with any questions you may have regarding a specific medical condition. We do not make medical claims or guarantee any specific medical cures.
4. Shipping and Delivery We proudly offer Free Standard Shipping to our main markets: the USA, UK, Canada, Australia and France. Standard transit time is generally 6 to 10 business days. You will receive a tracking number via email once your order has been dispatched. In the event of a return, the customer is responsible for any return shipping costs, unless otherwise stated.
5. Payment Methods We offer secure checkout via Credit Card, PayPal, Apple Pay, and Google Pay. Your chosen payment method will be charged according to the terms of the respective payment provider at the time of purchase.
6. Right of Withdrawal & Retention of Title Consumers have a 30-day return window from the date of delivery, as described in our separate Return Policy. The goods remain the property of MFA Digital Limited until full payment has been successfully processed.
7. Dispute Resolution & Contact For any questions regarding these terms, your order, or our products, please contact our support team at support@orthofabric.com. European Union customers may access the EU Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/.